Welcome to Urban Trekkers! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] and use our services.

 

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

A. Personal Information

• Name
• Email Address
• Phone Number
• Address (if required for billing or  communication)
• Date of Birth (if needed for age-specific treks)
• Emergency Contact Details
• Payment Information (processed securely via Razorpay; we do not store card details)

 

B. Non-Personal Information

• Browser type and version
• IP address
• Device type
• Pages visited on our website
• Cookies and tracking technologies

 

2. How We Use Your Information

We use the collected information for the following purposes:

• To process trek bookings and payments
• To send confirmations, updates, and trek-related information
• To improve our website and services
• To respond to inquiries and customer support requests
• To send promotional emails (if you opt-in)
• To ensure safety and security during treks

 

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Payment gateways, trekking partners, or logistics providers to facilitate your trek.
• Legal Compliance: If required by law or government authorities.

 

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, so we encourage you to use strong passwords and keep your login details confidential.

 

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie settings in your browser, but disabling them may affect website functionality.

 

6. Your Rights & Choices

• Access & Update: You can request access to or updates to your personal data.
• Opt-Out: You can unsubscribe from promotional emails anytime.
• Data Deletion: You can request the deletion of your data unless required for legal reasons.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before sharing any information.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes may be communicated via email.

 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

https://urbantrekkers.co.in/contact-us/

 

urbantrekkers.in@gmail.com

hello@urbantrekkers.co.in

Phone: 917506783034
Phone: 918850011747